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MODULE I- Some Labour Market Basic Concepts: 01-MOD-WORKER-AGR (GAZI)
Description retailing Retail types Description grocery stores Grocery store types Salesperson- sales clerk Job Duties Cashier job duties Accounting Clerk job duties Retail store manager job duties Legal rights of employees
MODULE II - Soft Skills In The Workplace - Costumer Service (CODE: 02-MOD-WORKER-AGR) (GAZI)
Understanding the selling process Qualities of a Good Salesperson Communication skills - Improve workplace communication skills Verbal communication Relationships, effective consumer service - problem solving Working with others Understanding health and safety issues
MODULE III - Retail Operations: 03-MOD-WORKER-AGR (FFE)
Service department Box Payment / Point of Sale Use recipt printer Bar code scanner Cash drawer Credit card reader Product Knowledge Training Packing
MODULE IV- Workplace basic skills: 04-MOD-WORKER-AGR (CLARUS)
Use math to solve workplace problems (add, subtract, multiply, and divide numbers, decimals, and fractions) Basic computer skills (word) |
